City Unlock Terms of Service

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to My Fortuna LLC.

My Fortuna LLC is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The City Unlock app stores and processes personal data that you have provided to us, to provide our Service. How we do this is described in our Privacy Policy. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the City Unlock app won’t work properly or at all.

Who Can Use City Unlock

City Unlock is not made for children. You may use the app only if you are at least 13 years old and have also reached the age at which you can consent on your own to the processing of your personal data in the country where you live (between 13 and 16, depending on the country). By using the app you confirm that you meet this requirement. The app does not ask for your age, but if we learn that an account belongs to someone under that age, we will close it and delete its data.

You need a Google account to sign in. You are responsible for what happens under your account, and an account is for one person only.

Stay Safe and Follow the Law

City Unlock rewards you for moving around your city, and you do that at your own risk. You are responsible for your own safety and for the safety of the people around you at all times.

• Never operate the app while driving. Start a drive before you set off, leave your phone alone while the vehicle is moving, and only touch it again once you are safely parked.
• Obey traffic laws and local rules, and pay attention to your surroundings when you walk or run.
• Do not enter private property, restricted areas or places that are closed or unsafe. A street or path appearing on the map does not mean that it is public, open, safe or legal for you to use.
• Only take on physical activity that suits your health and fitness.

The streets, city limits and places in the app come from OpenStreetMap, a map made by volunteers, and they may be incomplete, out of date or wrong. City Unlock is a game about exploring, not a navigation or safety tool. Nothing in the app, including a street that is still locked, a place of a collection or a position on a leaderboard, is an instruction or an invitation to go anywhere.

Location Tracking and Your Progress

The app unlocks streets from your phone's GPS, whose accuracy varies with your device and surroundings. A street you covered may fail to unlock, and a street you did not cover may unlock. Tracking a walk, run or drive keeps using your location, your battery and your mobile data while your phone is locked, and your phone's operating system may pause or stop it. We do not guarantee that your progress, sessions, photos or rankings will be recorded, kept or free of errors.

Leaderboards and Fair Play

When you unlock streets or visit places of a collection, your name, your profile picture and your totals appear on your city's leaderboards, where other users can see them. You must earn your progress by actually travelling: you may not fake or alter your location, use an emulator or an automated tool, or manipulate your progress or the leaderboards in any other way. We may correct or remove progress and leaderboard entries that we believe were not earned fairly. Rankings have no monetary value and carry no prize.

Your Photos and Comments

City Unlock lets you pin photos to the map. A photo that you share with everyone is public: every user of the app can see the picture, your comment, the place where it was pinned, the time, and your name and profile picture. A photo that you keep private can only be seen by you. We do not look at private photos except where that is needed to run the Service, to comply with the law or to look into a suspected breach of these terms.

You keep ownership of the photos and comments you post. By sharing a photo with everyone, you give My Fortuna LLC a non-exclusive, royalty-free, worldwide license to store, reproduce and display it, with its comment, within the Service for as long as it stays posted. This license ends when you delete the post or your account. You confirm that you took the photo yourself or otherwise have the right to post it, and that posting it does not break the law or anyone's rights.

You may not post or share anything that:

• is sexually explicit or pornographic, or shows nudity;
• sexualizes, exploits or endangers a child in any way. We have zero tolerance for such content: we remove it, close the account and report it to the relevant authorities where the law requires;
• harasses, threatens, demeans or promotes hatred or violence against a person or a group;
• invades someone's privacy, for example a photo of a person taken without their consent in a place where they expect privacy, or a photo or comment that reveals someone's home, vehicle registration, contact details or other personal information;
• is spam, advertising or a deliberately wrong location;
• is illegal, or infringes someone else's copyright, trademark or other rights.

You also may not use the app to follow, monitor or locate another person, to collect other users' information, or to interfere with the Service or access it by automated means.

Reporting and Moderation

You can report any shared photo from within the app: open the post, tap its menu and choose “Report post”. A post that has been reported by several users is hidden from the map automatically. You can also write to us at support@myfortuna.app. We review reports as quickly as we can and we may remove any content, hide it, or suspend or close the account of anyone who breaks these terms, at our discretion and without notice. You can delete your own posts at any time.

We do not check content before it is posted, and what users post is their own responsibility, not ours. We are not liable for content posted by users, and you may come across content that you find inaccurate or objectionable.

Free Plan and City Unlock Max

City Unlock is free to use within these limits: your streets are kept in one city at a time, you can follow one collection at a time, and you can keep up to three private photos.

On the free plan, changing to another city permanently erases the streets you unlocked in the city you leave, together with your leaderboard entry there. The app asks you to confirm before this happens, and it cannot be undone.

City Unlock Max is an optional subscription that removes these limits: it keeps your streets in every city, and lets you follow as many collections and keep as many private photos as you like. We may change what the free plan and Max include over time.

• Max is sold as a monthly or a yearly subscription through Google Play or the Apple App Store. The price is shown in the store before you buy, and payment is charged to your store account when you confirm the purchase.
• The subscription renews automatically for the same period and at the then-current price unless you cancel it at least 24 hours before the end of the current period.
• You can manage or cancel your subscription at any time in your Google Play or App Store subscription settings. When you cancel, Max stays active until the end of the period you have paid for.
• Uninstalling the app or deleting your City Unlock account does not cancel your subscription.
• Payments are handled by the store. Refunds are given by Google or Apple under their own policies, and we do not refund part of a period, except where the law requires it.
• A subscription belongs to the City Unlock account it was bought with. “Restore purchases” moves a subscription bought with your store account to the City Unlock account you are signed in to.

When Max ends, nothing is erased at that moment, and the limits of the free plan apply again. Your cities stay as they are, but the next city you leave is erased as described above. The first collection you added is still followed, and the others are paused until Max is back. Your private photos stay where they are, but you cannot add another until you have fewer than three.

Deleting Your Account

You can delete your account at any time from your profile in the app. This permanently deletes your unlocked streets, visited places, leaderboard entries, sessions, private photos and every photo you shared, and it cannot be undone. Cancel City Unlock Max in your store's subscription settings first, or you will keep being charged.

You should be aware that there are certain things that My Fortuna LLC will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but My Fortuna LLC cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, My Fortuna LLC cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, My Fortuna LLC cannot accept responsibility.

With respect to My Fortuna LLC’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. My Fortuna LLC accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

Disclaimer and Limitation of Liability

The app is provided “as is” and “as available”, without warranties of any kind. To the fullest extent permitted by law, My Fortuna LLC is not liable for any injury, accident, fine, penalty, damage to property or other loss that you or anyone else suffers while you use the app or travel to unlock streets or visit places, nor for any loss of data, progress or rankings. Nothing in these terms limits a liability or a right that cannot be limited under the law that applies to you.

Updates and Termination

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for the both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. My Fortuna LLC does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Additional Terms for the Apple App Store

If you downloaded the app from the Apple App Store, the following also applies. These terms are an agreement between you and My Fortuna LLC only, not with Apple, and My Fortuna LLC, not Apple, is solely responsible for the app and its content. You are granted a non-transferable license to use the app on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. Apple has no obligation to provide any maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Apple is not responsible for addressing any claim by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, claims under consumer protection or privacy laws, and claims that the app infringes a third party's intellectual property rights. You confirm that you are not located in a country that is subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, have the right to enforce them against you.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2026-10-12

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at support@myfortuna.app.